COMUNICATION

Communication in Rassini seeks to contribute to the achievement of an optimal integration among its collaborators, the company and its environment through effective channels and systems.

Description

Seeking to communicate our ideas and concerns in a timely, responsible, clear, and honest way, as well as, to obtain useful feedback to preserve and improve the company’s internal and external image, Rassini maintains communication channels through instances, departments and spokespersons, with the public that surrounds it:

Shareholders

Suppliers

Community

Customers

Investors

Collaborators

Mass Media

Governments

Partners

Trade Unions

Non-governmental organizations

Rassini’s communication to its stakeholders and among collaborators must be respectful, effective, truthful, timely, objective, simple and well-intentioned, as established in the applicable policies. Likewise, local language grammar and orthographic rules and Rassini’s Corporate Identity Manual must be followed.

Rassini, as a company, is committed to disseminate among its collaborators, the business strategy and objectives, its annual directives, operational results, and its organizational philosophy. Likewise, Rassini’s collaborators are committed to analyze, share, and provide feedback to the company about communications received, and to work using persistent efforts to achieve the objectives.

Accountability

Rassini seeks to establish close communication with its stakeholders, therefore it is bound to share and disseminate relevant information, regardless of whether they are positive or negative ones, through authorized communication channels, striving to have total transparency and openness.

Timely information and communication are a key element in the transparency process that this CE&C establishes.

Some communication instruments that work as accountability tools are:

Annual reports

Regular Financial Reports submitted periodically

Reports presented at Assemblies

Social reports

Press releases and newsletters

Conferences

Media Interviews

Communication Meetings in Business Units

Conflict Situations

Representing oneself as representative or spokesperson of Rassini without proper authorization.

Making use of Rassini’s internal and external media and communication channels for personal purposes or for purposes other than business activities.

Using logos and trademarks of the company without adherence to the guidelines of the identity manuals.

Making publications addressed to the staff, without advise from the Corporate Communication area and/or the ofﬁcer in charge of Communications in the corresponding Business Unit.

Taking any photographs in the Production, Engineering and/or Design areas, in any format and/or equipment, without authorization from the Director of the corresponding Business Unit.

Using inappropriate verbal and/or written language.

Establishing communication without abiding by the applicable policies.

Failing to communicate or to share company’s relevant information, printed or digital, with collaborators or departments.

Stopping the issuance of communication instruments of the company.